Ceramics FAQ   

  • Is your pottery dishwasher safe?   Yes, they are dishwasher safe, but I always recommend hand washing if possible to help your pottery to stay in as good condition as it can.  Hand washing is gentler.

  • ​  Do you accept returns and do refunds?   Because ceramics are fragile I do not accept returns. Once an item is in the post it's out of my hands. I do my best to securely package everything but breakages are always possible. However, if immediately upon opening you find your item is broken, please send me an email along with a photo of the breakage and I will refund you the item cost, minus the postage cost. 

  • When will another batch of pottery be for sale?   I run my ceramics studio solo so I currently make small batches whenever I'm able. Keep an eye on my Instagram for updates of when new batches will be coming, or keep checking the website or get in touch

  • Do you accept custom orders?   Yes, please contact me or email me and we can discuss your ideas!

   Shipping   

  • Where do you ship to?   Currently only within the UK, partly due to things like Brexit, the pandemic inflating shipping costs and the fragile nature of ceramics for travel.

  • How are items posted?   Everything is sent Royal Mail 2nd class unless otherwise stated.

  • Do you accept returns and do refunds?   Because ceramics are fragile I do not accept returns. Once an item is in the post it's out of my hands. I do my best to securely package everything but breakages are always possible. However, if immediately upon opening you find your item is broken, please send me an email along with a photo of the breakage and I will refund you the item cost, minus the postage cost.